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Article ID: 3618, created on Feb 8, 2008, last review on May 1, 2014

  • Applies to:
  • Helm 3

Resolution

Problem/Summary

If you forget the password to log in as an administrator to the Control Panel, it is possible to reset it to a new password of your choice.
 
Solution
 
1.) Go to the Helm Configuration Tool, located on your server desktop.
2.) Choose the Admin Password Reset tab.
3.) Enter the password you want to use to login to the Control Panel, then confirm it.
 
You can now login with the admin account and that password.
 

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