SymptomsWhen importing from Ensim 4.x/10.x on non FC6/RHEL5ES/CentOS 5 to
10.2.0/10.3.0 on any FC6/RHEL 5ES/CentOS 5 you face with the following error:
The Import has failed.
Details of Import are as follows :-
Import initiated by : appliance
User Initiating Import : admin
Server Name : **********
Server IP : ************
Status : Failed
The following errors were encountered as a result of which the Import process
has been aborted.
Unknown Error: Traceback (most recent call last):
File "vhbackuplib.py", line 54, in call_backend_import
File "virtualhosting/virthost.py", line 4572, in vhimport
File "virtualhosting/virthost.py", line 4727, in __do_import
File "virtualhosting/virthost.py", line 5027, in __site_import
File "virtualhosting/virthost.py", line 3297, in handle_remaining_files
File "virtualhosting/virthost.py", line 3377, in link
OSError: [Errno 17] File exists
ResolutionThe reason of the issue is that file system/package structure has been changed in FC6/RHEL5ES/CentOS 5 and PPCP versions. This happens as site were backed up with some directories/files that were not created in older versions, but are in new ones on user creation time.
The usual thing is X11 folder, so it is recommended to rename '/home/virtual/FILESYSTEMTEMPLATE/siteinfo/usr/lib/X11' (for example to '/home/virtual/FILESYSTEMTEMPLATE/siteinfo/usr/lib/ZZZ') and then perform the import.
If this was not enough and you are still getting the same error - rename /home/virtual/FILESYSTEMTEMPLATE/siteinfo/usr/tmp folder.
You can find any additional folders by doing 'strace' on the process, the error you will get will be similar to:
unlink("/home/virtual/site56/fst/usr/tmp") = -1 EISDIR (Is a directory)
link("/home/virtual/FILESYSTEMTEMPLATE/.tmp/tmpdir_28719_GfkyNW/usr/tmp", "/home/virtual/site56/fst/usr/tmp") = -1 EEXIST (File exists)
This mean that /usr/tmp has been created on creating user by PPCP, but /usr/tmp exists in imported archive.
After the import, you have to rename the directories/files back.