Article for your preferred language does not exist. Below is international version of the article.
I have problem connecting to my account using FTP
Article ID: 3177, created on Nov 30, 2007, last review on Apr 18, 2012
When I'm trying to connect to my account using FTP, the system doesn't respond for some time and then logs out with an error.
Use FTP active mode (disable passive). It is in your computer's FTP configuration.