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Article ID: 122132, created on Jun 23, 2014, last review on Jun 23, 2014

  • Applies to:
  • APS 2.x

Symptoms

I'm trying to add a service user but getting an error:

You are unable to add Service User because you have no domains where login can be registered.

Cause

By default it is not possible to add a service user without any domains present on the account.

Resolution

There are two ways to solve this issue:

  1. Allow creating service users on any domains globally: navigate to System > Settings and enable Allow custom login using for service users

  2. Provision a domain subscription to an account:

By default on APS sandboxes there is a service template DNS Hosting for POA + PBA, you can provision it to account you use for testing or simply add resource type DNS hosting in subscription that provides your APS package.

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