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Article ID: 117843, created on Oct 10, 2013, last review on May 10, 2014

  • Applies to:
  • Operations Automation 5.4

Symptoms

The following error is shown when trying to open a site in Parallels Presence Builder:

--->8---
Error occurred: 500 - internal server error
---8<---

The following error appears in the log of the webserver (Apache):

log/error_log
--->8---
[Sat Aug 17 13:40:20 2013] [alert] [client 123.123.123.123] /PATH/TO/DOMAIN.TLD/.htaccess: Invalid command 'php_value', perhaps misspelled or defined by a module not included in the server configuration
[Sat Aug 17 13:44:21 2013] [alert] [client 123.123.123.123] /PATH/TO/DOMAIN.TLD/.htaccess: Invalid command 'php_value', perhaps misspelled or defined by a module not included in the server configuration
---8<---

Cause

The .htaccess file contains an incorrect directive:

--->8---
php_value mbstring.func_overload 4
---8<---

Resolution

Comment .htaccess entry:

~# diff /PATH/TO/DOMAIN.TLD/.htaccess /PATH/TO/DOMAIN.TLD/.htaccess.bak
2c2
< #php_value mbstring.func_overload 4
---
> php_value mbstring.func_overload 4

Search Words

Invalid command 'php_value', perhaps misspelled or defined by a module not included in the server configuration

web presence builder

mbstring.func_overload

Invalid command php_value

snapshot

Cannot login to CCP unknown error

Error 500 after installing dotProject

Opening WPB results in error

Invalid command 'php_value', perhaps misspelled or defined by a module not included in the server conf iguration

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