Article ID: 9552, created on Jan 5, 2011, last review on Mar 17, 2015

  • Applies to:
  • Operations Automation

Symptoms

POA task 'Wait for objects are replicated to all domain controllers' fails with the following diagnostics: Task ID          1268524  
Queue name       DomainService00008601    
Task name        Wait for objects are replicated to all domain controllers (domain=hosting.local)
Task description The list of objects to check in organizational unit 'OU=Customer Site,OU=R0001000003,OU=Hosting,DC=hosting,DC=local': #1258 Mike.Meyers
Queue status     Failed   
Start not earlier than  Sep-07-2010 09:43        
Method name     checkObjectsCreatedOnAllDCHandler on OBJREF:ActiveDirectory:0:getOU:3782
Last execution output   Exception during execution of MPF request: 'The server is not operational.
[<response><errorContext description="The server is not operational." code="0x8007203a" executeSeqNo="2">
<errorSource namespace="ActiveDirectoryProviderEx" procedure="checkObjectsCreatedOnAllDC"/>
<errorSource namespace="SW Managed Active Directory" procedure="CheckObjectsCreatedOnAllDC"/>
</errorContext></response>]'.

Provider has several domain controllers in Active Directory, and the problem affects the preferred DC. If Provider switch preferred DC to another one task can be executed successfully.

Also, native AD utilities, e.g. 'dsquery', can work with problem domain controller without issues.

Cause


Problem domain controller has no 'Global Catalog' role assigned. POA requires that all DCs in Active Directory infrastructure have Global Catalog role assigned.

Also, AD replication service may fail.

Resolution


Assign role 'Global Catalog' to all domain controllers in Active Directory infrastructure managed by POA.

Use the Active Directory native utilities like repadmin to check replication status on the problem Domain Controller: repadmin /showrepl
and try to force synchronization with other Domain Controllers: repadmin /syncall or repadmin /replicate

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