Article ID: 9542, created on Jan 4, 2011, last review on Apr 26, 2014

  • Applies to:
  • Business Automation

Symptoms

Provider created new Online Store in PBA-E,marked it as 'Selected for editing' and activated.

When Provider goes to Top > Product Director > Online Store Manager > Synchronization Settings and clicks button 'Install Proxy Store' the following error message is shown:
Table doesn't contain row with id .

Cause

Synchronization settings are not filled for newly created Online Store.

Resolution

Fill synchronization settings before creating proxy Online Store:
  1. Log into PBA-E Provider Control Panel
  2. Go to Top > Product Director > Online Store Manager > Synchronization Settings
  3. Click the button 'Edit' and enter correct values for parameters
    • Protocol
    • Providers Store Host    
    • Port
    • Store URL Suffix (optional)
  4. Save changes
  5. Install proxy Online Store

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