Customer goes to OBAS Online Store to register a new domain. Whois shows that the domain name is available.
OBAS Online Store throws error message like
Domain name stütze.de appears to be invalid.
As it is seen in the error message domain name contains international characters and IDN (International Domain Names) support is disabled in the Domain Manager in OBAS.
- Log into OBAS Provider Control Centre
- Go to Top > Service Director > Domain Manager > Setup
- Enable the option 'Allow customers to enter International Domain Names (IDN)'