Article ID: 9538, created on Jan 4, 2011, last review on Jul 13, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Customer goes to OBAS Online Store to register a new domain. Whois shows that the domain name is available.

OBAS Online Store throws error message like

Domain name st├╝tze.de appears to be invalid.

Cause

As it is seen in the error message domain name contains international characters and IDN (International Domain Names) support is disabled in the Domain Manager in OBAS.

Resolution

  1. Log into OBAS Provider Control Centre
  2. Go to Top > Service Director > Domain Manager > Setup
  3. Enable the option 'Allow customers to enter International Domain Names (IDN)'

Search Words

Allow customers to enter International Domain Names

appears to be invalid

IDN

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 624ca542e40215e6f1d39170d8e7ec75 70a5401e8b9354cd1d64d0346f2c4a3e

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