Article ID: 9458, created on Dec 19, 2010, last review on Sep 14, 2015

  • Applies to:
  • Operations Automation 5.4

Symptoms

Task to create Public Folder fails in OA with the following error:

Task ID     179806
Queue name  DomainService00000491
Task name   Create public folder 'Faxes' (id=14)
Task description    Create public folder 'Faxes' (id=14)
Queue status    Failed   
Start not earlier than  Dec-19-2010 20:10
Method name     addPublicFolderHandler on OBJREF:Exchange:0:getPublicFolderManager:491
Last execution output   Exception during execution of MPF request: 'Unknown error 0x80131501 [<response><errorContext description="PostStorageQuota(3961MB) is out of range: [0KB,2097151KB]." code="0x80131501" executeSeqNo="4"><errorSource namespace="Exchange2007ProviderEx" procedure="ModifyFolder"/><errorSource namespace="SW Managed Exchange" procedure="CreateFolder"/></errorContext></response>]'.

Cause

Microsoft Exchange 2007 SP1 does not allow to create public folders with size more than 2GB. This limitation was fixed in the Exchange 2007 SP2 by Microsoft.

Resolution

Upgrade Exchange to 2007 SP2. It is recommended to install Exchange 2007 SP1/SP2/SP3 on multiple Exchange 2007 servers in the following order:

  1. Client Access Servers
  2. Hub Transport Servers
  3. Edge Transport Servers
  4. Standalone Mailbox Servers
  5. Clustered Mailbox Servers
  6. Unified Messaging Servers
  7. Servers with only Management Tools installed (e.g. MPS Server)

To solve the problem before updating Exchange to 2007 SP2, you may set the parameter Maximum Allowed Public Folder Size to the value less than 2GB is Service Template.

Search Words

Destination host 'EXVS03.hosting.tg.local' (#200), IP '10.101.24.58' : Provisioning request failed. Unknown error 0x80131500 [<response><errorContext description="There is no existing PublicFolder that matches the following Identity: '\P010116708\Client Folder'. Please make sure that you specified the correct PublicFolder Identity and that you have the necessary permissions to view PublicFolder." code="0x80131500" executeSeqNo="3"><errorSource namespace="Exchange2007ProviderEx" procedure="ModifyFolder"/><errorSource namespace="SW Managed Exchange" procedure="ModifyFolder"/></errorContext></response>]

Failed POA task - 4833831

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 ac82ce33439a9c1feec4ff4f2f638899 2554725ed606193dd9bbce21365bed4e

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