Article ID: 9275, created on Nov 8, 2010, last review on Jul 8, 2014

  • Applies to:
  • H-Sphere 3.4
  • H-Sphere 3.5 SPU


Error message during domain registration:


  Failed to add Domain

  Response from registrar server: DomainPassword is too short. Minimum length is 6 characters or empty.


  Failed to add Domain

  Response from registrar server: Invalid DomainPassword. Permitted characters are letters, numbers, hyphen and underscore. Must start with a letter or number.


To register domain name with eNom, H-Sphere uses the FTP password provided by user. However, eNom has more strict requirements for passwords.


Change the FTP password in Account -> Account settings -> FTP.


Optionally, you may modify shiva-templates/common/submit/ftp/s_ftp.yafv file to make the FTP password requirements for new users be the same as the eNom's.


            regexp vAllowedPass=    "[\w=!,\.]{5,}", maxlength="12";


            regexp vAllowedPass=    "[a-zA-Z0-9][\w\-]{5,}", maxlength="12";

f213b9fa8759d57bee5d547445806fe7 f90e90e234d2835301363089f6b828e5 6311ae17c1ee52b36e68aaf4ad066387 7f922a4e770ce85df792db1005dd3733 2e39a5e5b1423cc126cf735bac076008 f51a27b0a406fdfb3fcda8033c7f914d

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