Article ID: 9054, created on Sep 23, 2010, last review on May 2, 2014

  • Applies to:
  • Operations Automation 5.5


Provider want to get notifications by e-mail about all failed background tasks in POA.


POA provides possibility to configure notifications to be sent by e-mail when background task fails:

  • Log into POA Provider Control Panel
  • Go to Top > System Director > Notification Manager > Notification Subscriptions
  • Click the button 'Add New Subscription'
  • Choose 'MailMessenger' on the next screen
  • Enter desired e-mail address in the field 'Destination' and click the button 'Submit'
  • Click on the just created notification subscription
  • Switch to the tab 'Notification Events'
  • Click the button 'Add'
  • Check the box left to the event 'Task Failed' and click the button 'Submit'

Starting from this point POA will send notifications about failed tasks to the e-mail address you entered during notification subscription creating.

Reseller may configure POA to send notifications about failed tasks in the exactly same way.

See also KB #1950 for troubleshooting.

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