ResolutionThe "Grarchiving" mailbox is used by POA for journaling mailboxes on a particular Exchange installation and is used by Global Relay to fetch journaled messages. POA is not aware of this mailbox and does not use it itself, so changing the password of this mailbox does not affect POA functionality; however, it affects Global Relay services.
Use this procedure to change the password of the Grarchiving mailbox:
- Change the password of the Exchange mailbox, for example, using the MMC snap-in Active Directory Users and Computers
- Contact Global Relay representative/support to make the needed changes in their system