Article ID: 8156, created on Mar 8, 2010, last review on Jul 4, 2014

  • Applies to:
  • Business Automation

Resolution

To adjust customer's balance vendor (Provider or reseller) have to go to account properties, switch to the tab AR Documents and create needed document:

  • Payment
  • Credit Memo
  • Debit Memo

Creating a document vendor will be able to choose adjusting amount.

Do not forget to release created document.

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