You have Japanese/Korean/Chinese/Czech/Italian languages set up for your profile. However, when you go to:
Top > Billing Director > Receivables > Documents > Orders
and click "
Download PDF", you see garbled characters instead of hieroglyphics.
PDF generator in Parallels Business Automation - Standard (PBA-S) provides the ability of printing HTML documents into PDF files. By default, the "htmldoc" PDF generator is used. The "htmldoc" PDF generator is a plain tool with rather restricted capabilities which does not support multi-byte charsets (e.g., Chinese, Japanese, or Korean characters).
Another PDF generator can be installed and plugged into PBA-S through
PCC > Top > Configuration Director > Miscellaneous Settings > PDF Generator Setup
You may download another PDF generator from the Internet and indicate the path to its location in PDF Generator Setup.
Please refer to the following documentation article for more information: Plugging in Different PDF Generator