SymptomsAfter update H-Sphere to 3.2 (or 3.3) Some icons are missed or duplicated on Quick Access page on Admin/Reseller level or on User level.
ResolutionThe issue is caused by installed additional packages not fully supportable with Parallels H-Sphere 3.3 (You may check them in Admin CP > Settings > Packages) for example - AddonManager .
The core of the issue is not declared DOCTYPE in design_config.xml for that package.
To fix the problem
1. open /hsphere/local/home/cpanel/shiva/psoft/hsphere/design_config.xml file
2. took from it DOCTYPE declaration, from line:
<!DOCTYPE design_config [
<!ELEMENT design_config (icons, skill_icon_sets+, icon_image_sets,
common_images?, color_types, design+)>
<!ATTLIST color value CDATA #REQUIRED>
3. place them to /hsphere/local/home/cpanel/shiva/packages/AddonManager/design_config.xml
You have to do it for all design_config.xml files for packages found in ~cpanel/shiva/packages/ , to find all of them you may use:
# find ~cpanel/shiva/packages/ -name 'design_config.xml'
4. Restart Control Panel