Article ID: 6511, created on Jul 9, 2009, last review on May 8, 2014

  • Applies to:
  • H-Sphere

Symptoms

After update H-Sphere to 3.2 (or 3.3) Some icons are missed or duplicated on Quick Access page on Admin/Reseller level or on User level.

Resolution

The issue is caused by installed additional packages not fully supportable with Parallels H-Sphere 3.3 (You may check them in Admin CP > Settings > Packages) for example - AddonManager .
The core of the issue is not declared DOCTYPE in design_config.xml for that package.

To fix the problem

1. open /hsphere/local/home/cpanel/shiva/psoft/hsphere/design_config.xml file

2. took from it DOCTYPE declaration, from line:

<!DOCTYPE design_config [
<!ELEMENT design_config (icons, skill_icon_sets+, icon_image_sets,
                                        common_images?, color_types, design+)>



till lines

  <!ATTLIST color value CDATA #REQUIRED>
]>



3. place them to /hsphere/local/home/cpanel/shiva/packages/AddonManager/design_config.xml


You have to do it for all design_config.xml files for packages found in ~cpanel/shiva/packages/ , to find all of them you may use:

 # find ~cpanel/shiva/packages/ -name 'design_config.xml'


4. Restart Control Panel

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