Can not access to administrator web-based interface of Parallels Pro Control Panel due to a lost admin password or the error message:
Logon failure: unknown user name or bad password.
To reset a password for top level admin without accessing web interface it is enough to reset it on the server for corresponded user.
Follow the steps below to reset a password:
- server > Start
- Control Panel
- Administrative tools
- Computer Management
- System tools
- Local Users and Groups
- right click on "admin" user
- Set password.