Article ID: 6347, created on May 15, 2009, last review on Aug 12, 2014

  • Applies to:
  • Helm 4

Affected versions

Parallels Helm 4.1.0, 4.1.1https://kb.parallels.com/en/6347https://kb.odin.com/en/6347

Symptoms

Helm creates sub domains on IIS7 without scripting settings . Scripts placed into the sub domain folder are not working.

Workaround

Only for Parallels Helm v.4.1.1 (Parallels Helm, Version 4.1.1.3373 )

1. Put  "Helm4.1.1_SubdomainsFix.exe" patch file in the Helm4 folder  (usually  "C:\Program Files\Parallels\Helm4")
2. Stop all Helm services via (HelmConfigurationTool.exe)  and stop IIS by typing in command prompt : > iisreset  /stop
3. Execute "Helm4.1.1_SubdomainsFix.exe" patch and confirm overwrite files .
4. Restart IIS by typing in command prompt : >  iisreset  /restart
5. Start all Helm services via (HelmConfigurationTool.exe)
6. If you want to use Python , set in the IIS7 service provider Python Path:* like following :
   c:\python24\python.exe "%s" "%s"

NOTE:

This workaround affects  only sub domains which will be created after applying the patch. For existing sub domains scripting settings can be propagated by saving changes in scripting settings of the domain..
If you update Parallels Helm via HelmConfigurationTool.exe , you need perform this patch again .

Attachments

0331e0e4efc12686c3f22fc2cdda9f03 152090ff5e9a05ea7e1cf0c248449638 6311ae17c1ee52b36e68aaf4ad066387

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