Article ID: 6205, created on Mar 27, 2009, last review on Apr 17, 2012

  • Applies to:
  • Helm

Symptoms

By default Helm created sites with specific configured Log fields and in this case some statistics calculation tool can NOT work properly. Because they required info about  Service Name,Protocol Version,Host,Cookie,Referrer ,etc.

Helm does not select
  •  Service Name
  •  Server Name
  •  Protocol Version
  •  Host
  •  Cookie
  •  Referrer

Workaround

For Parallels Helm v.4.0 and v.4.1

1.Backup IIS metabase 

2.Execute csript , to do it in the command prompt type:

cscript LogFileds.js > log.txt

The result  will be in the "log.txt " file.

3. Restart IIS by typing in command prompt :

iisreset  /restart

NOTE:

This workaround affects only existing domains.
But newly created domains will have incorrect logging fields.
This fix can be used again to fix newly created domains.


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