Article ID: 6093, created on Mar 2, 2009, last review on Jan 28, 2016

  • Applies to:
  • Operations Automation

Symptoms


POA fails to install the LocalSMTP package on a server running 64-bit version of Windows Server 2003 SP2, and reports the following error in the respective task log:
Internal error: Error on depends checking - ""Windows":
file/directory "%WINDIR%\system32\inetsrv\smtpsvc.dll" - not found (smtpsvc).".

At the same time, the file %WINDIR%\system32\inetsrv\smtpsvc.dll exists on the server in question.
 

Cause


The Sysnative folder that is a special alias does not exist because of a problem in the 64-bit version of Windows Server 2003.

Resolution


Apply the knowledge base article http://support.microsoft.com/kb/942589.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF