Article ID: 609, created on Oct 6, 2008, last review on May 11, 2014

  • Applies to:
  • Odin Business Automation Standard

Resolution

First, you can import billing information using HSPcomplete 'Import-Export Manager' which allows you to import and export data in XML format. This will allow you to import accounts and pre-create new subscriptions.

Additionally, we do support migration from different legacy systems - the full list of supported platforms can be found at: http://www.swsoft.com/en/products/hspcomplete/templates/migration/.

In case of migration to Shared Hosting - it can be done in the following steps:

  • install new Plesk server with Plesk Migration Manager tools enabled;
  • migrate customers from legacy server to newly installed Plesk server using Plesk Migration Manager tools;
  • register this server in HSPcomplete and see that all domains will appear under Top > Migration Director > Conflicts Resolver > Plesk Domains/Plesk clients screen
  • Resolve migrated domains via Conflict Resolver in HSPcomplete onTop > Migration Director > Conflicts Resolver > Plesk Domains/Plesk client screen with assigning each domain/client to HSPcomplete customer account, hosting plan, balance, expiration date, etc. Keep in mind that you need to create customer's account or import it using HSPcomplete Import-Export Manager before assigning a domain with a customer account.
In case of migration to VE Hosting - it should be done in the following steps:

  • Make sure you have installed HSPcomplete migration plug-in for the particular legacy platform you are using;
  • Register legacy server on Top > Migration Director screen
  • Go to Migration Manager > Remote Accounts screen and migrate them one-by-one into Virtuozzo VE assigning HSPcomplete customer account, hosting plan, balance, expiration date, etc.
Also, you may contact your sales person at SWsoft in order to request a custom migration plug-in for your own hosting system.

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