The synchronization of Service Plans' resources with subscriptions in PBA can be processed either from a subscription or from a Service Plan a subscription is based on:
If you need to synchronize a particular subscription with _all _the resources of a Service Plan, go to Operation Director > Support Manager > Subscriptions, find the required subscription and click Synchronize.
If you need to make a synchronization between a particular subscription and a _particular _resource of a Service Plan, go to Operation Director > Support Manager > Subscriptions, find the required subscription and switch to the Resources tab, check the resource and click Synchronize.
If you need to synchronize the whole set of resources included in some Service Plan with all the subscriptions created on its base, open Product Director > Plan Manager > Service Plans, find the plan and click Synchronize.
- In case you are synchronizing a particular resource of a Service Plan with all the subscriptions created on its base, open Product Director > Plan Manager > Service Plans, find the plan, switch to the Resources tab, choose the resource and click Synchronize.
As a result, the screen with available synchronization options will appear. Check the necessary options in accordance with the type of changes made to resources configuration.
Specify which subscriptions should be synchronized
- 'Start Date after' and 'Start Date before' - The Start Date of a subscription must satisfy specified time range to be synchronized. If these dates are not specified then synchronization will be applied to all subscriptions.
Resource(s) sync options
Install new resource(s) - select it if new resources were added to a Service Plan
'Remove obsolete resource(s)' - check it if some resources were deleted from a Service Plan
'Update Prices' can be used for synchronizing the prices of resources specified in a Service Plan with subscriptions. Besides, the following settings of resources will be synchronized:
- Charge Per Unit
- Charge for Upgrade
- Include If Zero
- price descriptions
- Show in CP
'Update Limits' - you should check it if the limits of some resource(s) were modified. Besides limits, the 'Measurable' option of a resource will be synchronized.
- 'Install into Provisioning System' - depending on this option the limits of resources will be updated in both POA and PBA subscriptions ('Install into Provisioning System' = Immediately or Resource Order) or the synchronization will affect PBA subscriptions only ('Install into Provisioning System' = Not Install).
Note: Resources will not be deleted from a subscription in the following cases:
There is any uncompleted order for this resource (you may see an order number in subscriptions' resources)
- If ordered amount is greater than 0 (you may see it within a subscription)