SymptomsAWStats statistics may stop being collected.
In the "C:\Program Files\HSphere\log\services\stats\stats.log" you can
find the error like "Failed to launch AWStats. Error is
System.FormatException: The string was not recognized as a valid DateTime."
WorkaroundFor Parallels H-Sphere v.3.2 only
1. Stop Hsphere service by executing the following command in the
net stop hsphere
2. BackUp files :
Please keep in mind that location can be other.
3. Download "HS_AWStats_Fix.exe" and put it in the "C:\Program
Next step, execute it. You should allow overwrite all files .
4. Start Hsphere service by executing the following command in the
net start hsphere