Article ID: 5413, created on Jul 1, 2008, last review on Apr 17, 2012

  • Applies to:
  • Operations Automation

Symptoms

Task for VPS migration fails with message : ExSystem: ERRCODE 5000 ERRCODE_MINOR -5 VZALib error, code: -5, msg: Can't parse vzagent message 

Cause

This is a known issue of Parallels Infrastructure Manager 4.0 (ID: 115172). Parallels is aware of this issue and would make a hotfix available - PIM 4.0 hotfix 05 should be installed to resolve this issue.

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