Article ID: 5409, created on Jul 1, 2008, last review on Aug 14, 2012

  • Applies to:
  • Operations Automation


Task for VPS restoration fails with the following message:

ExSystem: ERRCODE 5000 ERRCODE_MINOR -1 VZALib error, code: -1, msg:Application template redhat-as4/20060815 is not installed.


This is a known issue of Parallels Infrastructure Manager 4.0 (ID: 114437). Parallels is aware of this issue and would make a hotfix available - PIM 4.0 hotfix 05 should be installed to resolve this issue.


Install PIM 4.0 hotfix 05.


This issue affects only VPS that had been upgraded to OS template redhat-as4/20060815.

VPSes based on another OS templates or originally created on redhat-as4/20060815 are not affected by this issue.

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