Article ID: 4594, created on Mar 24, 2008, last review on Apr 17, 2012

  • Applies to:
  • Sphera

Symptoms

Webalizer Country statistics do not show.

Resolution

After upgrade from W2K SD 3.4 to 3.6 the Webalizer country statistics problem is fixed however in order to add the properties to the statistics in the GUI the following steps need to be taken per VDS:
 
1. Log into VDS GUI
2. Go to VA section
3. Select Edit on the Webalizer VA and then and select finish.
 
This will force the Webalizer to retrieve the details and update the statistics in the GUI.
 
Please make sure to clear the browser cache before viewing the statistics.
 
In a new 3.6 SD environment this procedure is not necessarry.

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