Article ID: 4575, created on Mar 24, 2008, last review on Apr 17, 2012

  • Applies to:
  • Sphera

Symptoms

When you create a new FTP/email user from the VDS control panel and check the "Add user to FrontPage Extensions" the user is not added to the FrontPage group and thus, is not able to access the site via FrontPage (although he is able to access it via FTP).

Resolution

As a workaround, you can uncheck the "Add user to FrontPage Extensions" checkbox, and then edit the user and check the checkbox back, or create the user without checking this option, then after the user is created edit the user and check the "Add user to FrontPage Extensions" checkbox.

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