Article ID: 4499, created on Mar 24, 2008, last review on Apr 25, 2014

  • Applies to:
  • Sphera

Symptoms

Resolution

To solve this issue add the AD security group i.e. "Domain name\Domain Admins" to the local administrators groups.

To perform this :

Right click on my computer -> choose manage option -> select Local users and group option -> Under group tab double click on Administrators group -> click on add -> select the domain in which SD is hosted -> choose Group Domain Admins -> click Add and Ok.

This will configure Server Director management user Identity as local administrator on the SD machine and now can access IIS admin. And you can login to the SD control panel.

* There are also other problems about The Response is Empty error message

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