Article ID: 4473, created on Mar 24, 2008, last review on Apr 30, 2014

  • Applies to:
  • Sphera

Symptoms

The ‘root’ user cannot switch to VDS account shell by “su” command and

"Operation is not permitted" error message is given.

Also new accounts are prevented from being created. 

Resolution

One of the reasons for this may be incorrect permissions of the /bin/chrootsh file.

Please ensure that the permissions are as follows:

 

-r-sr-xr-x  1 root bin    chrootsh

 

Note: The file must have SUID bit.

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