April 19, 2007
Dear ServerDirector for Windows (SDW) Customers:
Sphera is constantly striving to improve our software and services to best meet your needs. As we work to develop superior functionality, we release new versions of our software and provide an upgrade path to our customers. As is normal for any software company, in order to focus development efforts on these new releases, it is necessary to discontinue support for our older versions/components. However, as an active customer you can upgrade to the newest version by following the directions below.
Effective the coming release of SDW v4.4, we will be discontinuing support for:
· Webalizer ValueApp
Sphera announced the general availability of the AWStats ValueApp as part of ServerDirector for Windows (SDW) 3.8.1 in August 2004. As was communicated in the Release Notes, AWStats is a native Windows statistics tool that is free, powerful and feature rich. AWStats can generate advanced Web, FTP or mail server statistics, graphically. It has been tested and found to be better in performance and less problem prone then Webalizer thus recommend by Sphera over Webalizer.
The Upgrade path from Webalizer to AWStats will be available and included in SDW 4.4. We will also provide migration of the statistics data from Webalizer to AWstats. Customers with an active support agreement will not be charged for this upgrade. We recommend coordinating large-scale upgrades with our support team in order to ensure a smooth transition.
For any additional information, please contact us through your eService account at: http://support.sphera.com
Thank you for your continued support of Sphera.