Article ID: 4448, created on Mar 24, 2008, last review on Apr 18, 2012

  • Applies to:
  • Sphera

Symptoms

Resolution

The error occurs when the XML file is corrupted or has illegal characters.

The procedure to find illegal characters in the XML file is as follows:

1)  Open the XML file with Internet Explorer.

2)  If the XML file is corrupted then "Error on page" icon will appear on the status bar. Double click on icon and this will display the
     position of the error (line and character number).

3)  Open the XML file with Notepad and go to problematic line (CTRL-G hot key).

     Important note:

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