Article ID: 4371, created on Mar 24, 2008, last review on May 3, 2014

  • Applies to:
  • Sphera


Account unable to SSH although Remote Access is  Enabled


There is a bug in SD 3.7 that is fixed in UP1:
A VDS that is disabled and re-enabled becomes on remote access disabled status.
The above condition may occur as a result of API commands or blocking on BW.

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