Article ID: 4367, created on Mar 24, 2008, last review on Apr 18, 2012

  • Applies to:
  • Sphera


When trying to Apply a Service Package / Add On that was created prior to SDW upgrade the following error is displayed:
Service package update failed for account: <vds domain> due to error sphera\accounts\<vds name>\plugins\web_development\available\MS_FrontPages2000 does not exist.


This problem is related to SDW upgrade 3.6 -> 3.8

The source of the problem is wrong data about Front Page Value App at the manager.xml template node.


In order to fix the issue:

1) Upload the attached zip file to the relevant server
2) Stop and disable

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