Article ID: 4358, created on Mar 24, 2008, last review on Apr 16, 2012

  • Applies to:
  • Sphera

Symptoms

How to prevent Sphera from disabling an account when it goes over its BANDWIDTH quota.

Resolution

The following Open API command would change the bw_penalty property to false for a VDS:

<API>
<CMD
 cmd="set"
 keys_path="sphera\accounts\[VDS name]"
 bw_penalty="false"
/>
</API>

In order to prevent Sphera from disabling an account when it goes over its BANDWIDTH quota you would need to run this command to all VDSs and after creating a new account.

Please note that applying an RD Service Package to the VDS afterwards would override it and the value would be set back to true if bandwidth quota for VDS is NOT UNLIMITED.

Therefore please do not apply a SP to VDSs after running this command in order to keep it enabled.

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