Article ID: 4316, created on Mar 24, 2008, last review on May 11, 2014

  • Applies to:
  • Sphera

Symptoms

While trying to install SpamAssassin VA, you get an error - "Your license does not permit you to register ValueApps", although you have received a license with VA enable (extended_va_num = 10).

Resolution

The source of the problem is a file .valueapps (located under %sphera_base%/var/), which was not created.
This file contains the parameter extended_va_num=0.

The file can be missing if the SDK ValueApp registration was performed before the ServerDirector was started in the first time. The .valueapps file is generated when ServerDirector is started and the file is periodically updated as part of the ServerDirector license checks.
The .valueapps is generated even in case of evaluation (default license).

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