Article ID: 4236, created on Mar 24, 2008, last review on Apr 17, 2012

  • Applies to:
  • Sphera

Symptoms

Cannot install an existing certificate from control-panel error: "Failed to open PFX file"

Resolution

This is a known bug in the GUI(3.6 SD for Win2K) application that is scheduled to be fixed in UP2 ,

Workaround:

You can manually install the certificate from IIS, by following these steps:
1. Go to the VDS in IIS

2. Right Click and select"properties"

3. Go to the "Directory Security" tab

4. Click "server certificate" and complete the wizard.

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