Article ID: 4235, created on Mar 24, 2008, last review on Apr 18, 2012

  • Applies to:
  • Sphera


While upgrading SDW from 3.8iXX to 4.0iXX the install screen freezes when the status is "Upgrading license":


In order to fix this problem:

1) Before upgrade from 3.8 to 4.0 check manager.xml.ini

2) If CheckValidity=0
then set property

3) Save manager.xml.ini

4) Run upgrade

(From SPR 100069/261

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