Article ID: 4102, created on Mar 24, 2008, last review on Apr 28, 2014

  • Applies to:
  • Sphera

Symptoms

Resolution

The caching mechanism is used to increase performance by reading and calculating the quota offline.

The caching property can be checked and can be change through API commands.

In order to check if the cache mechanism is enabled or disabled run the following command:

 

<API>

<CMD

cmd="get"

keys_path="sphera\account_profiles\custom\account_template"

/>

</API>

 

Look for the cache_enabled property in the response 'true' means caching works.

To change the caching to true/false run the following:

 

<API>

<CMD

cmd="set"

keys_path="sphera\account_profiles\custom\account_template"

cache_enabled="<true/false>"

/>

</API>

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