Article ID: 4100, created on Mar 24, 2008, last review on May 9, 2014

  • Applies to:
  • Sphera

Symptoms

 

VDS mail users which are created with ftp disabled , are created with no home directory. This would fail any arriving mail for that user.

Resolution

 

This is a known bug in SD 3.7


Two Workarounds for this situation:


1. Edit VDS/etc/passwd manually to add home directory to the mail user.


Example:


vi /etc/passwd


If "turtle" is the user :


turtle:x:1066:101:::/ftponly


should be changed to:


turtle:x:1066:101::/ftp/pub/turtle:/ftponly


2. Create the user with ftp enabled.


That would create a home directory for the user.


You can disable FTP for the specific user afterwards.


Problem is fixed in UP1 for SD 3.7

 


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