Article ID: 4058, created on Mar 24, 2008, last review on May 1, 2014

  • Applies to:
  • Sphera


When attempting to login as VDS mail user, either from the Site Manager (E-mail/FTP Management) or directly from /users/ I get a runtime error.


This is a known bug with 3.7.
When creating a mail user with ftp disabled, the user is being created without any home directory.
That would also cause some mail issues for that user. 
Work around:
Create the user with ftp enabled. 
This will create home directory for the user.
You can disable FTP to the user afterwards.

This problem will be fixed in SD3.7 UP1.

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