Article ID: 4039, created on Mar 24, 2008, last review on Apr 18, 2012

  • Applies to:
  • Sphera

Symptoms

Resolution

SD logs will indicate that the file [VDS Base]/bin/greseller is corrupted

Please check the server xml, and look for an empty property "greseller" under the VDS. The content of the Tag should be equal to the contact of the file [VDS Base]/bin/greseller.

Use the iformatter command to set the parameter:

./iformatter -ip <> -u <> -cmd 'command=set|keys_path=sphera\accounts\|greseller=|xml_only=true|###'

TIP:

To check for empty Tags in the xml file, please run the following command:

cat hostdir.xml | grep key=\"\"

5f478287f7e74fe9b07217d8131cd741 6311ae17c1ee52b36e68aaf4ad066387

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