Article ID: 4036, created on Mar 24, 2008, last review on Apr 18, 2012

  • Applies to:
  • Sphera


When creating new account you get error: No server was available to handle this request, "failed to update primary DNS server"


This may be as a result of a secondary DNS not being mounted (incase you are using a secondary DNS)


When typing: [root@rd1 bin]# mount

The mount /mnt/dns2/ (mount to secondary DNS) does not exist, this is the cause of this error.

To remount: [root@rd1 bin]# mount /mnt/dns2/

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