Article ID: 4034, created on Mar 24, 2008, last review on Apr 18, 2012

  • Applies to:
  • Sphera

Symptoms

How can I disable email alerts for VDS owners on SD3.6?

Resolution

This feature does not exist in our Windows releases, Only at SD 3.7, Linux product.

Email alerts are being sent by DCM.
To disable the VDSs alerts, login to the RD as the reseller and go to:

Home > Preferences > Edit Contact Details.

Remove (uncheck box) the 'V' from Enable Alerts: This will affect all the VDSs under the reseller and the VDSs under sub resellers.

If you would like to disable this function for only one specific VDS, the only workaround in 3.6, Windows product,  is to remove the email address from the contact info.

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