Article ID: 3895, created on Feb 8, 2008, last review on Apr 28, 2014

  • Applies to:
  • Helm 3

Resolution

 
Problem
 
When trying to make a manual payment through Authorize.Net using Helm, it fails with the error:
 
"Unable to create object xAuthorize.AuthorizeNetAIM. Return Code was 429"
 
In the error logs are the following errors:
 
2005-07-06 05:16:08 modCommmon.SafeCreateObject 0-2147220479: Unable to create object xAuthorize.AuthorizeNetAIM. Return Code was 429{0}
2005-07-06 05:16:08 CPaymentGateway.Transaction 0-2147220479: Unable to create object xAuthorize.AuthorizeNetAIM. Return Code was 429{0}
 
Solution
 
This may indicate that the PaymentGateway table in the Helm database is pointing at the wrong path to Authorize.Net. Contact support - they will be able to look at the database and determine if this is the problem, and if so, fix it.
 
 

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