Article ID: 3817, created on Feb 8, 2008, last review on May 4, 2014

  • Applies to:
  • Helm 3

Resolution

 
Problem
 
When my customer tries to make a payment through LinkPoint, it fails and in the logs the following error occurs:
 
2004-12-09 05:35:19 LinkPointAPI::PreAuthPurchase Object doesn't support this property or method
2004-12-09 05:35:19 Linkpoint.Execute Object doesn't support this property or method
2004-12-09 05:35:19 CPaymentGateway.Transaction Object doesn't support this property or method
 
 
Solution
 
This is due to the fact that you have not correctly registered the LinkPoint DLL. Do the following:
 
- Navigate to the folder containing your LinkPoint DLL
- In Windows, go to Start > Run
- Type regsvr32
- Drag the DLL from the folder you navigated to into the Run bar. This will then enter the path to the DLL for you.
- Click OK and you will get a message about the DLL being successfully registered.
 
This will now fix the problem you are having paying through Helm.
 
 

110556ad4b9f1c73a3682661cd1dca89 152090ff5e9a05ea7e1cf0c248449638 6311ae17c1ee52b36e68aaf4ad066387

Email subscription for changes to this article
Save as PDF