Article ID: 3807, created on Feb 8, 2008, last review on Apr 18, 2012

  • Applies to:
  • Helm 3

Resolution

Problem
 
When adding a domain to an account it fails and I get the following error in the error logs:
 
2004-09-20 09:27:48 CWebsite.AddWebsiteEx Bad file name or number
2004-09-20 09:27:48 CDomain.AddDomainEx Bad file name or number
 
 
This is most likely due to your parking page.
 
Go to:
 
Home > System Settings > Servers > Your Server > Default Web Service
 
Check the Parking page - it should be in the format:
 
parkingpage.html
 
and NOT
 
 
If it is the latter, change it to the non-URL path. Helm will automatically create the parking page in the correct location so you only need to specify a name for it.
 

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