Article ID: 3807, created on Feb 8, 2008, last review on Apr 18, 2012

  • Applies to:
  • Helm 3


When adding a domain to an account it fails and I get the following error in the error logs:
2004-09-20 09:27:48 CWebsite.AddWebsiteEx Bad file name or number
2004-09-20 09:27:48 CDomain.AddDomainEx Bad file name or number
This is most likely due to your parking page.
Go to:
Home > System Settings > Servers > Your Server > Default Web Service
Check the Parking page - it should be in the format:
and NOT
If it is the latter, change it to the non-URL path. Helm will automatically create the parking page in the correct location so you only need to specify a name for it.

110556ad4b9f1c73a3682661cd1dca89 152090ff5e9a05ea7e1cf0c248449638 6311ae17c1ee52b36e68aaf4ad066387

Email subscription for changes to this article
Save as PDF