Article ID: 3780, created on Feb 8, 2008, last review on Apr 28, 2014

  • Applies to:
  • Helm 4


I cannot enter an FTP username of more than 20 characters in Helm. If I try to enter any more, the extra characters are chopped off.
MS FTP usernames are based on NT user accounts, and therefore only the first 20 characters can be accepted, even if we would like to allow more. This is an MS User Name policy, over which we have no control. Here is the relevant article:

0331e0e4efc12686c3f22fc2cdda9f03 152090ff5e9a05ea7e1cf0c248449638 6311ae17c1ee52b36e68aaf4ad066387

Email subscription for changes to this article
Save as PDF