Article ID: 3761, created on Feb 8, 2008, last review on Apr 18, 2012

  • Applies to:
  • Helm 3

Resolution

Problem
 
When adding a domain I get an error saying "Unable to add domain". The domain may or may not get added into Helm. In the error log is the following:
 
2004-03-19 08:18:46 Website.IWeb_RemoveWebSite Unknown error while removing site: Can't save.
2004-03-19 08:18:47 CDomain.DeleteDomainEx Unknown error while removing site: Can't save.
Solution
 
Make sure that the root drive has the "Administrators" group added to it - and not just "Administrator".

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