Article ID: 3758, created on Feb 8, 2008, last review on Apr 18, 2012

  • Applies to:
  • Helm 3

Resolution

Problem
 
I have installed Helm, but the stats didn't update. In the error log I see this:

2004-03-15 16:30:00 HELMBANDWIDTHCOLLECTOR::LaunchAnalyser File not found
2004-03-15 17:00:00 HELMBANDWIDTHCOLLECTOR::LaunchAnalyser File not found
 
OR
 
2004-03-15 15:00:01 HELMDISKUSAGECOLLECTOR::LaunchAnalyser File not found
2004-03-15 15:30:01 HELMDISKUSAGECOLLECTOR::LaunchAnalyser File not found 
 
Solution
 
COPY the HelmBandwidthAnalyser.exe from the Helm\\System\\Tasks folder to the Helm\\System folder of your installation to resolve the first problem.
 
Also COPY the HelmDiskUsageAnalyser.exe from the Helm\\System\\Tasks folder to the Helm\\System folder of your installation to resolve the second problem.
 

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