Article ID: 3742, created on Feb 8, 2008, last review on Nov 12, 2014

  • Applies to:
  • Helm

Symptoms

When I go to the Website Settings of any domain, I get the following: 

error '80020009' 
/interfaces/standard/SiteProperties.asp, line 100  

The rest of the page appears to have been cut off. 

Cause

This can happen if you have recently updated the IP of a server.

Resolution

Go to the Web service (IIS) in the Helm Control Panel, and resave IP address of the server.

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