Article ID: 3716, created on Feb 8, 2008, last review on May 1, 2014

  • Applies to:
  • Helm 3

Resolution

When I try to add SmarterStats to a domain, I get the following errors:
 
2003-11-04 12:05:37 Stats.AddStats ActiveX component can't create object
2003-11-04 12:05:37 Stats.IStat_Execute ActiveX component can't create object
2003-11-04 12:05:37 CStatsInstal.InstalEx ActiveX component can't create object
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In the event of getting the above errors, make sure you have installed the Microsoft SOAP toolkit, and XML 4.0 onto the Helm Control Server. Both of these are in the Tools sub-folder of the Helm installation folder.
 

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